What formatting programs does Waelkens recommend I use? We recommend formatting vector files with Illustrator. If you like to use your photos, we recommend PhotoShop. You can then send those files to us in .PDF format.
What files can I submit? We prefer to receive the vector files in .PDF form. Are those “too heavy” to send via mail, you can always use WeTransfer!
How can I follow up on the status of my delivery? You can always contact one of our staff members by phone and ask about your order status: +32 (0)56/66 60 73.
What are the payment options? You can pay using the following methods: Bank Transfer Bancontact / Mister Cash Maestro MasterCard VISA
Can my printing be delivered abroad? This is certainly possible. Different countries and regions are possible when placing the order. Feel free to select where the package may go.
How can I follow up on the status of my delivery? You can always contact one of our staff members by phone and ask about your order status: +32 (0)56/66 60 73.
Where can I go with an incorrect delivery? With such questions, you may always contact us by phone, email or contact form. Go to the contact site for all the information.
Can I get technical support? If you have any such questions, feel free to contact us by phone, mail or contact form. Go to the contact site for all information.